Privacy Policy

Privacy Policy 

At GraphixByUs, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you interact with our website and services. By using our website, you agree to the terms of this Privacy Policy.

Information We Collect:

1.Personal Information: When you place an order or create an account, we may collect personal information such as your name, email address, shipping address, and phone number. This information is necessary to process your orders and provide you with a personalized experience.

2.Payment Information: To process your payments, we collect payment card details or other financial information. Rest assured that we use secure payment gateways and do not store your payment information on our servers.

3.Order History: We maintain a record of your past orders, including product details, customization choices, and transaction history.

4.Communication: If you contact us through email, phone, or live chat, we may collect and store the communication for reference and to provide customer support.

  1. Cookies and Tracking: Like many websites, we use cookies and similar technologies to enhance your browsing experience. Cookies help us analyze website traffic, remember your preferences, and offer personalized content. You can adjust your browser settings to manage cookies or disable them, but this may affect certain functionalities of our website.

How We Use Your Information:

1.Order Processing: We use your personal information to process and fulfill your orders, including shipping and delivery.

2.Customer Support: Your contact information allows us to respond to your inquiries, provide support, and address any issues you may encounter.

3.Personalization:  We may use your order history and browsing behavior to personalize your experience on our website and recommend products that align with your interests.

4.Marketing: With your consent, we may use your email address to send you promotional offers, newsletters, and updates about our products and services. You can opt-out of marketing communications at any time.

5.Improvement of Services: We analyze website usage data to enhance our website's functionality, user experience, and product offerings.

Data Security:

We take the security of your data seriously. We implement appropriate measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.

Third-Party Disclosure:

We do not sell, trade, or transfer your personal information to third parties without your consent, except for the purpose of order processing and delivery.

Your Choices:

1.Access and Update: You can access and update your account information by logging into your GraphixByUs account.

  1. Marketing Communications: If you no longer wish to receive marketing communications from us, you can unsubscribe by following the instructions provided in the email or contacting our customer support.

Children's Privacy:

GraphixByUs does not knowingly collect personal information from individuals under the age of 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately, and we will promptly delete such information.

Changes to the Privacy Policy:

We may update this Privacy Policy from time to time to reflect changes in our practices and services. Any updates will be posted on this page, and the "Last Updated" date will be revised accordingly.